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Terms & Conditions

These Terms and Conditions apply to purchases made in the online store and associated
addresses for sale within the territory of the Czech Republic as of 1 January 2019.
Terms specify and specify the rights and obligations of the Seller, which is TVPServis sro, with its registered office at Olomoucká 132,79368 Dvorce, IC: 28602528, and the Buyer (Customer, Consumer).
All contractual relationships are concluded in accordance with the laws of the Czech Republic. If the contracting party is a consumer, the relationships not regulated by the commercial conditions are governed by the Civil Code (No. 89/2012 Coll.) And the Consumer Protection Act (No. 634/1992 Coll.). If the contracting party is not a consumer, the relationships not governed by the Terms and Conditions shall be governed by the Civil Code (c. 89/2012 Coll.).


The seller is T.V.P.Servis sro, with its registered office at Olomoucká 132,79368 Dvorce, IC:
28602528. The Seller is the person who, during the conclusion and performance of the Contract, acts within his / her business or other business activity. It is an entrepreneur who directly or through
other entrepreneurs delivers products to the buyer.
The customer of our online store is the buyer.
Due to the legislation in force, a buyer who is a consumer is distinguished. and a buyer who is not a consumer.
A buyer, or just a consumer, is any person who, outside his / her business or self-employment, concludes a contract with the entrepreneur or treats him otherwise.
A buyer who is not a consumer is an entrepreneur. Entrepreneurs are also considered to be any person who concludes contracts related to his / her own business, production or similar activity or to the independent performance of his / her profession, or a person acting on behalf of or on behalf of the entrepreneur.

Purchase Agreement

If the buyer is a consumer, the proposal to conclude a purchase contract (offer) is placing the
offered goods by the seller on the website of the online store, the purchase contract arises
sending the order by the buyer-consumer and accepting the order the seller. This
acceptance will be confirmed by the Seller to the Buyer in an informative email to the email provided by the Buyer, but this confirmation does not affect the origin of the Contract. The resulting contract (including the agreed price)
can only be changed or canceled by agreement between the seller and the buyer or on the grounds of
legal reasons.
Before sending the order to the seller, the buyer is allowed to check and change
the data entered by the buyer in the order, also with respect to the buyer's ability to detect and correct
errors made when entering data into the order. The Buyer will send the order to the Seller by clicking on the "Submit Order" button.
If the Buyer is not a Consumer, the Purchase Order is a submitted Order
for the Buyer and the Purchase Agreement is concluded at the moment of delivery br /> the Seller's consent to the Buyer's proposal.
By concluding the Purchase Agreement, the Buyer confirms that he / she has read these Terms and Conditions, including the Complaints Procedure, and agrees to them. The buyer is alerted to these terms and conditions and the complaints order in a sufficient way before placing the order
and has the opportunity to become acquainted with them.

Failure to take delivery of a shipper, failure to pick up a shipment with a shipper

If the buyer does not take delivery of the ordered goods and did not cancel the order in time, he is obliged to reimburse the seller for full packing and shipping costs based on the sent fa. in the event that these costs are not paid by the deadline, they expressly agree to confirm their acceptance of the terms and conditions with interest of CZK 20 per day until full payment of the costs.
Withdrawal from the sales contract
If the sales contract is concluded through a means of distance communication (in the Internet
shop), the consumer has the right to specify the information in accordance with § 1829 (1) of the Civil Code. > reason to withdraw from the contract within 14 days of receipt of the goods (if the subject of the purchase
contract is several types of goods or delivery of several parts, this period runs from the date of receipt
last delivery of goods). Withdrawal from the contract must be sent to the seller
within the period referred to in this paragraph
If the consumer wishes to withdraw from the contract within a period of 14 days
, he shall contact the seller in writing to the registered office address. will state that it withdraws from the contract with
stating the number of the tax document, the date of purchase and the account number for the refund.
If the buyer withdraws from the contract according to the preceding paragraphs, the seller will return
funds received from the buyer (in addition to the amount representing the additional cost of
delivery of the goods resulting from the buyer's chosen method of delivery other than <b